From enquiry to aftercare in clear steps.
No surprises, no hidden stages. We manage the entire process — advice, design, paperwork, and project management. Installation is carried out through our MCS-certified partners.

Your journey, step by step
Every project follows the same proven process. Here is exactly what happens and when.
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Enquiry
Get in touch by phone (0141 230 0198), online form, or WhatsApp. Tell us roughly what you are interested in — solar panels, battery storage, a heat pump, an EV charger, or a combination. No commitment, no pressure.
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No-obligation survey
A qualified surveyor visits your property to assess your roof, orientation, shading, electrical setup, and energy use. This is a proper technical survey — not a sales visit. We measure, photograph, and gather the data needed for an accurate design.
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System design + itemised quote
Using survey data, we design a system tailored to your property and produce an itemised quote showing the equipment and specification for your home. You see exactly what equipment you are getting and what it will cost.
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DNO notification
We handle the G98 or G99 application to your Distribution Network Operator (SPEN or SSEN in Scotland). This is a legal requirement before connecting a generator to the grid. Most domestic systems need only a G98 notification; larger systems require a G99 application with a longer lead time.
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Building warrant where needed
Most domestic solar installations do not require a building warrant in Scotland, but some do — for example, listed buildings, conservation areas, or structural alterations. If yours does, we prepare and submit the application on your behalf.
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Installation
Installation is carried out through our MCS-certified partners. Their qualified engineers handle all roofing, electrical, and plumbing work. A typical domestic solar + battery installation takes 1–2 days.
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Commissioning + handover
The system is tested, commissioned, and registered on the MCS Installation Database. You receive a handover pack including your MCS certificate, warranty documents, user manuals, DNO confirmation, and monitoring app setup. We walk you through how everything works.
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Aftercare
Our relationship does not end at handover. We set up your Smart Export Guarantee payments, monitor your system remotely, and provide ongoing support. If anything needs attention, call 0141 230 0198 — you speak to someone who knows your installation.
Who does what?
Scottish Energy Efficiency
Impartial advisory. We survey your property, design the system, produce your quote, manage the DNO process, and provide ongoing aftercare. We work for you, not for any manufacturer.
Our MCS-certified installation partners
All physical installation, electrical work, and commissioning is carried out by qualified engineers from our MCS-certified partner teams.
We install through MCS-certified partners. You can check any installer on the MCS register at mcscertified.com.
Ready to start at Step 1?
Fill in a two-minute form or call us. We aim to respond within two hours during business hours.
Last updated: 22 October 2026
Related guides
- ContactPhone, WhatsApp, email and our London office.Read guide
- GuaranteesThe warranties and workmanship cover on every installation.Read guide
- DNO Scotland: SPEN and SSENHow SP Energy Networks and SSEN approve solar and battery connections.Read guide
- Solar Planning ScotlandPermitted development, listed buildings and conservation areas.Read guide